Frequently Asked Questions
How long does it take for my miner to display on the pool?
Hash rates are displayed as soon as your miner submits a share to the pool. The longer you mine, the more accurate your displayed hash rate will be.
My Miner is not displaying on the pool, what do I do?
Make sure to read all instructions on our How To Start page. If you are still experiencing issues you can contact us at firstname.lastname@example.org and we will respond as soon as possible.
When will I receive payment to my wallet?
Payments are processed when your miner has reached the minimum threshold that you have configured. If you have not configured a minimum threshold the defaults are:
ETC : 0.10 ETC.
ETP : 1.00 ETP.
ETH : 0.05 ETH.
GRIN : 0.00 GRIN.
What is the minimum payout? Can I change it?
The minimum payout for ETC is 0.10 ETC and can be set up to 100 ETC.
The minimum payout for ETP is 1.00 ETP and can be set up to 100 ETP.
The minimum payout for ETH is 0.05 ETH and can be set up to 100 ETH.
The minimum payout for GRIN is 0.00 GRIN and can be set up to 100 GRIN.
My pending balance is over my minimum payout, why am I not being paid?
On the Metaverse blockchain new blocks are frozen until 1000 block confirmations on the network, which may take 8 to 9 hours. ETP payments are made once the blocks have been confirmed and unfrozen.
Have Unanswered Questions?
Please contact us at email@example.com. We will get back to you within 48 hours.